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DialOk Communications Finland develops and produces accessibility services together with its collaborators, such as telephone companies, network operators and producers of telephone exchange and VoIP solutions.
A key characteristic of DialOk services is that our customers and their partners can be certain that all incoming calls are handled by a motivated professional with good language skills.
DialOk personnel provide instant service to callers, by locating a person, product or service as required. This is carried out via telephone, e-mail, sms or access control system.
All of the services and each service chain phase afterwards are carried out as agreed upon.
Reporting is an essential part of our service, which is divided into two parts: an automatically provided basic service report and service and company specific special service reports.
Reporting enables both DialOk and the customer organization to monitor the success of a specific service chain as well as to quickly respond to altered conditions.
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